> Frequently Asked Questions:

This FAQ lists most common problems and frequently asked questions. If you cannot find an answer to your question here, please submit your questions to support@d3dgear.com. Alternatively, you can use this online form to enter your inquiries.

1. Does D3DGear slow down 3D game performance?
2. Why doesn't framerate appear after I run the game?
3. Does D3DGear support 3D CAD applications?
4. Will the trial version of your software expire?
5. How can I remove D3DGear watermark?
6. What is Systray Integration feature?
7. Does Systray Integration feature only work with email and IM application?
8. How do I change framerate position, size and color?
9. How do I take a game screenshot?
10. How do I record game to movie?
11. How do I change Systray position and size?
12. How do I display PerfGraph in game?
13. I was kicked from PunkBuster enabled game server, what should I do?
14. How do I record Vista DWM into movie?
15. How do I disable D3DGear to work with Vista DWM?

1. Does D3DGear slow down 3D game performance?
Except Movie Recording feature, other features in D3DGear such as Framerate Measurement, Screenshot Capturing and Systray Integration have virtually zero-impact on game performance. This results from advanced 3D technologies implemented in D3DGear.

Movie Recording feature has noticeable impact on 3D game performance; this is due to extensive data being saved to disk during recording movie. Reducing movie recording resolution or using high performance HD helps reduce such performance impact. To completely solve this drawback, D3DGear Technologies is going to release a new feature, "True Recording"; True Recording feature will deliver following benefits:

• True quality movie
• Minimal performance impact
• Very small footprint on harddisk usage.

Please check back soon.

2. Why doesn't framerate appear after I run the game?
You need to start D3DGear before running a game.

There is an option, "Run D3DGear when Windows starts", on General tab. Select this option to start D3DGear automatically when Windows starts.

3. Does D3DGear support 3D CAD applications?
Yes, D3DGear is a generic 3D utility that supports any applications that utilize DirectX or OpenGL API, including 3D game, 3D CAD software and other 3D applications.

4.Will the trial version of your software expire?
Yes, trail version of D3DGear has 15 days evaluation period. After evaluation period, you need to purchase full version in order to continue use.

5.How can I remove D3DGear watermark?
Trial version of D3DGear places un removable"D3DGear" watermark on top-center of video frame. To remove the watermark, you need to purchase full version of D3DGear.

6.What is Systray Integration feature?
The systray, short for "system tray," is located on the right side of the Windows toolbar. It is the collection of small notification icons, such as email and instant messenger (IM), those icons indicate arrival of new email and new message. Because most 3D game are played in full screen mode, so gamer cannot see those systray icons. Therefore, user won't be able to know there are new emails or messages even icons has been put into systray.

Systray Integration feature solves this problem by exactly mirroring systray icons into game screen. So you will never have to miss email or instant message while playing your favorite game.

7.Does Systray Integration feature only work with email and IM application?
No, Systray Integration feature works with any applications that put icons into systray; this includes email, IM application and so many others.

8.How do I change framerate position, size and color?

To set framerate identifier to pre-defined position and size:

1. On the FPS tab, clearing "Manually adjust position and font size" checkbox.
2. From X coordinates list box, select desired horizontal position of framerate identifier.
3. From Y coordinates list box, select desired vertical position of framerate identifier.
4. Please note, the size of framerate identifier is fixed to 64.

To manually adjust framerate identifier position and size:

1. On the FPS tab, select "Manually adjust position and font size" checkbox.
2. From X coordinates editbox, enter desired number of horizontal position of framerate identifier. The entered number must be in range of 0 to 255. 0 is the most left position, and 255 is the most right position.
3. From Y coordinates editbox, enter desired number of horizontal position of framerate identifier. The entered number must be in range of 0 to 255. 0 is the most top position, and 255 is the most bottom position.
4. From Font scale editbox, enter desired number of framerate font size. The entered number must be in range of 0 to 255. 0 is the smallest font size, and 255 is the biggest font size.

To change framerate identifier color:

1. On the FPS tab, click Select Color button to open color edit panel.
2. Click desired color from Basic colors table, or click Define Custom Colors button to create and select custom color.
3. Click OK to close color edit panel.
4. The selected color will appear beside Select Color button.

9.How do I take a game screenshot?

To take a game screenshot, you need to complete following steps:

1. On Screenshot tab, select Enable screenshot capture checkbox.
2. Enter desired folder path in Save screenshot to this folder editbox. The screenshot will be saved to this folder. Please make sure you have enough space left on disk.
3. Click Click here and press screenshot hotkey editbox; the keyboard cursor will be blinking in the editbox.
4. Select a key as screenshot hotkey and press it once. The key name will appear in the Click here and press screenshot hotkey editbox. To avoid conflict, please avoid use any key that will be used in game as screenshot hotkey.
5. From Screenshot will be saved to this format listbox, select desired image format to which screenshot will be saved.
6. Select Include framerate in screenshot checkbox if you want to have framerate identifier on screenshot.
7. Select Include timestamp in screenshot checkbox if you want to have timestamp on screenshot.
8. Select Notify me when screenshot checkbox is captured if you want D3DGear to display notify message on game screen when you press screenshot hotkey.
9. Select Continue capture screenshot until the hotkey is released checkbox if you want D3DGear to continue take screenshot until hotkey is released. Otherwise, D3DGear will only take one screenshot every time you press the hotkey.
10. Start game. To take screenshot, press the hotkey that you have selected in step 4; screenshot will be saved to the folder you have entered in the step 2.

10.How do I record game to movie?

To record game to movie, you need to complete following steps:

1. On Movie tab, select Enable movie record checkbox.
2. Enter desired folder path into Save movie to this folder editbox.
3. Click Click here and press movie record hotkey editbox; the keyboard cursor will be blinking in the editbox.
4. Select a key as screenshot hotkey and press it once. The key name will appear in the Click here and press movie record hotkey editbox. To avoid conflict, please avoid use any key that will be used in game as screenshot hotkey.
5. From Select framerate of movie listbox, select desired framerate of movie.
6. Select Include framerate in movie record if you want to put framerate identifier on each frame of recorded movie.
7. Select Include timestamp in movie record if you want to put timestamp on each frame of recorded movie.
8. Select Notify me while recording movie if you want D3DGear to display notify message while recording movie.
9. Start game. To start record movie, press the hotkey that was selected in the step 4. The movie will be recorded and saved to the folder that specified in the step 2. To stop record movie, press the movie record hotkey again.

11. How do I change Systray position and size?

To change systray to pre-defined position and size:

1. On Systray tab, select Enable systray monitoring checkbox.
2. Clear Manually adjust systray position and size checkbox.
3. From X coordinate listbox, select desired horizontal position.
4. From Y coordinate listbox, select desired vertical position.

To manually adjust systray post ion and size:

1. On Systray tab, select Enable systray monitoring checkbox.
2. Select Manually adjust systray position and size checkbox.
3. From X coordinates editbox, enter desired number of horizontal position of systray. The entered number must be in range of 0 to 255. 0 is the most left position, and 255 is the most right position.
4. From Y coordinates editbox, enter desired number of horizontal position of systray. The entered number must be in range of 0 to 255. 0 is the most top position, and 255 is the most bottom position.
5. From Systray scale editbox, enter desired number of framerate font size. The entered number must be in range of 0 to 255. 0 is the smallest font size, and 255 is the biggest font size.

12. How do I display PerfGraph in game?

To display PerfGraph in game:

1. On PerfGraph tab, select Enable performance graph checkbox.
2. Click Click here and press hotkey that toggles start and stop performance graph editbox; the keyboard cursor will be blinking in the editbox
3. Select a key as PerfGraph hotkey and press it once. The key name will appear in the editbox. To avoid conflict, please avoid use any key that will be used in game.
4. The available performance curves are displayed in the bottom curve list view box.
5. From curve listbox, select the curves that you want to be included in performance graph and click the checkbox on their left side column. Click the checkbox again to remove the curve from performance graph.
6. From curve listbox, verify the curve colors on the right side column have been set to desired color.
7. To change the curve color, click the color bar once to open color edit panel. Select the right color from color edit box.
8. Click OK to close color edit box.
9. Start game. To display peformance graph, press the hotkey that you have defined in the step 3. The performance graph will be displayed on screen. To stop performane graph, press the hotkey again.

13. I was kicked from PunkBuster enabled server, what should I do?

You need to enable PunkBuster Compatible Mode:

1. From General tab, select Enable PunkBuster Compatible Mode checkbox.
2. Restart game for new setting to take effect.

14. How do I record Vista DWM into movie?

To record Vista DWM into movie:

1. From systray, right click D3DGear icon to bring up D3DGear systray menu.
2. To start recording DWM, select "Start Recording Desktop".
3. To stop recording DWM, select "Stop Recording Desktop".

15. How do I disable D3DGear to work with Vista DWM?

To disable D3DGear to work with Vista DWM:

1. From General tab, deselect Enable D3DGear to work with Vista Aero Desktop checkbox.
2. Restart machine for new setting to take effect.